Claro — Operations for companies in the AI era

— The work

Four stages, one path.

Every engagement starts with mapping. From there, the depth depends on how far the company is ready to go.

Map

Diagnostic & org evaluation

A structured read of how the company actually decides, executes, and holds people accountable today — against where it needs to be when AI is fully in.

Duration 4–6 weeks

Output Written diagnostic

Test

Pilot implementation

Run the new model in one part of the company first. Designed with the leader who will run it. We partner through adoption to keep the redesign aligned with strategy.

Duration ~13 weeks

Output A working pilot

Scale

Full transformation

From one pilot to the entire company. Leaders are coached, visibility installs, the new decision rhythm becomes the default. Ownership transfers — the company runs without us.

Duration ~9 months

Output Company on the new model

Sustain

Coherence Sentinel

An AI agent built into your existing stack that pulls signal from where work happens, watches for drift, and surfaces what leadership needs to see. A capability we design and build with your team.

When In parallel with Scale

Output Coherence agent

— Why operations

Operating models were designed for human execution. AI is changing what execution is.

For decades, three forces did the work of an operating model almost for free — cost, time, and siloed context. AI is dissolving all three at once. Operations is what breaks first, because operations is what was implicitly built around them.

Cost stops filtering

Building anything used to take money, teams, months. AI makes experimentation almost free — and once it does, everything starts to look worth doing.

Time stops pausing

Long execution cycles created natural moments to align. AI compresses those cycles. The pauses go with them.

Context stops siloing

Specialized knowledge used to live inside functions, which made ownership obvious. AI gives everyone access to everyone's context. The boundaries — and accountability — blur.

— About Claro

Built to install. Not to advise.

Claro is led by Ruth Amichay — an operator before a consultant, a designer before a presenter.

25 years inside the operating core of global technology companies, across four continents. The same pattern, every time: organizations grew faster than their operating model could carry. Claro exists to redesign that model deliberately — before the drift becomes structural.

Ruth is also the author of Designing Coherence, a book on how operating models change when AI does the execution. Read it at ruthamichay.com.

We redesign your operating model to support and optimize AI driven execution.